Recent Posts

3 Reasons To Use SERVPRO’s Claims Information Center

2/18/2019 (Permalink)

3 Reasons To Use SERVPRO’s Claims Information Center

When you are working on processing an insurance claim for a client’s Naples Park, FL, home, you will have quite a bit of information to deal with. Using the Claims Information Center to help keep track of everything will allow you to do your job more efficiently. Here are a few ways that it can make your work a bit easier.

1. Everything You Need Is in One Place

The SERVPRO Claims Information Center allows you to keep all of the information you need in one easily accessible location. This will allow you to find what you are looking for more quickly. You can spend the time that you would have used looking through stacks of papers on helping your client and moving through the claims process faster.

2. You Can Access It Whenever You Want

Processing an insurance claim can take a lot of time, so you don’t want to waste any waiting around for access to important information. With this electronic claims service, you can access the documents you need at any time, allowing you to continue your work right away.

3. Accurate Information Helps You Make the Best Decisions

Deciding how to move forward with a claim requires you to have the most accurate information. As the insurance agent, you want to make the best choices for both the client and the insurance agency. With the Claims Information Center, you have access to a complete electronic job file that includes photos of damaged items, a detailed estimate of repair costs and scanned paperwork and forms. With this information, you can be sure you are making the right decisions.

Using a damage restoration company with an electronic claims service can make it easier for you to complete the insurance claim process. You won’t need to sort through piles of documents, and you will have accurate information at your fingertips whenever you need it.

3 Steps To Clean Up a Roof Leak

2/11/2019 (Permalink)

Storm Damage 3 Steps To Clean Up a Roof Leak Roof tarping in East Naples, FL

3 Steps To Clean Up a Roof Leak

A severe storm or high winds can damage the roof of a building in East Naples, FL. Damaged roofing materials make a roof leak more likely. Here are three steps that building owners and managers can take to limit the extent of damage and prevent storm or water damage from leading to secondary problems, such as mold.

1. Tarp Over the Roof Until Repaired

As soon as it becomes apparent that a roof is leaking, a building owner or manager should try to determine the source of the leak. Hire roof damage mitigation experts to tarp over the damaged area to prevent additional moisture from penetrating to the interior of the structure.

2. Mitigate Interior Damage

A roof leak can damage materials such as insulation and ceilings. Fiberglass insulation is not designed to withstand moisture and will need to be torn out and replaced. Ceilings may also need to be torn out. It is a good idea to hire an experienced storm damage mitigation and restoration company to take all of the necessary steps toward mitigation to prevent more serious problems down the line.

3. Repair the Roof and Restore Damage

Hire a roofer to repair roof damage. It may take some time for the portions of the interior exposed to water to dry out. Do not rush restoration prior to drying, as this may allow conditions conducive to mold growth to persist. Once the affected area is dry, restoration experts should install new insulation and replace all of the damaged building materials.

These three steps can limit the extent of damage resulting from a roof leak at a commercial building in East Naples, FL. It is important to tarp over a damaged roof as soon as possible to prevent water from causing more interior damage. Regularly inspect a roof after severe storms to look for missing shingles and other indications of damage.

5 Ways To Keep Your Kids Safe During a Home Fire

2/5/2019 (Permalink)

Fire Damage  5 Ways To Keep Your Kids Safe During a Home Fire Fire in North Naples House

5 Ways To Keep Your Kids Safe During a Home Fire

A home fire can be a traumatizing experience for any family in North Naples, FL. In addition to causing potentially significant fire damage, blazes can also jeopardize the wellbeing of everyone inside the house. Because of this, ensuring your kids’ safety is extremely important.

To help facilitate your children’s safe evacuation, you should provide several key instructions.

1. Fire Escape Plan

Your children should understand that fires are dangerous and that a quick evacuation is essential. To facilitate this goal, you should develop and practice an efficient fire escape plan. Your proposed strategy should outline exit routes and establish a meet up spot outside and away from the house. Seeking help from a trusted neighbor may also be part of your plan.

2. Alternative Escape Routes

Because flames and smoke may block a preferred exit, it’s important for everyone residing in the house to recognize alternative escape routes, such as the garage and windows. To promote kids’ safety and prepare for a potential emergency, you should help your children identify every available exit and practice unlocking and opening windows and doors.

3. Feeling for Heat

Feeling closed doors for heat is another important fire safety practice. Teach your children to avoid opening any doors that feel warm to the touch.

4. Limiting Smoke Exposure

Excessive smoke exposure can be harmful. To alleviate this problem, instruct your children to stay as low to the ground as possible and demonstrate useful crawling techniques.

5. Stop, Drop and Roll

Your kids also need to know how to respond if their clothing catches on fire. To help them understand how to calmly react to this situation, teach them to stop, drop to the ground and commence rolling to smother the flames.

Although it may be a scary topic, it’s important for parents to educate their children about fire safety and make appropriate preparations. In the event of a home fire, a well-devised evacuation plan can protect every kid’s safety and wellbeing.

What You Should Know About Mold Growth on Paintings

1/21/2019 (Permalink)

Mold growth on your painting in East Naples, FL, can be devastating, and you may be unsure what caused the mold to grow or if the mold damage can be fixed. However, having a better understanding of mold and the mold cleaning process can help you protect your paintings.

What Causes Mold To Grow on Paintings?

Mold most often grows in wet or damp environments. There are several reasons mold may grow on a painting, including:

  • High levels of humidity in the room where the painting is stored or displayed
  • Water damage on a painting
  • Having appliances that use water located near the painting

What Can Mold Do to a Painting?

In addition to making a painting less aesthetically pleasing, mold can damage a painting. There are several ways the presence of mold on a painting can affect a painting, including:

  • Causing pieces of paint to flake off of the painting
  • Causing discoloration or dullness
  • Resulting in cracks on the surface of the painting

How Is Mold Removed From Paintings?

Many paintings that have been damaged by mold can be remediated. There are various methods of mold cleaning that allow the mold growth to be eliminated and the painting to be restored. One of the first steps in restoring a painting is to remove it from the environment that has caused the damage. After the painting is removed, professionals will then assess the damage in order to decide what needs to be done next. Finally, different paints, solvents and treatments are applied in order to bring a painting back to life.

Understanding common causes of mold growth and knowing how mold can affect a painting can help you take preventative steps to avoid mold growth on your paintings. However, if you do notice mold on your paintings, it can help to contact mold remediation specialists who can assist you in the mold cleaning process.

Why Did Your Water Heater Spring a Leak After You Flushed It?

1/14/2019 (Permalink)

Water Damage Why Did Your Water Heater Spring a Leak After You Flushed It? Water heater flooding in a North Naples, FL

What Could Have Caused the New Problem?

You purchased your home in North Naples, FL, several years ago and recently ran across an article warning of the dangers of sediment building up over time in the bottom of your water heater. So, like any responsible homeowner, you decided to flush the tank on your next day off. Everything went according to plan, and after filling the tank with water, you left the area completely satisfied with your DIY skills. 

A week after the water heater flush, you noticed the tank had sprung a leak. It was more of a slow drip, but it still consisted of water leaving the tank and ending up on your floor. What could have caused the new problem?

1. Sinking Sediment

As your heater ages, it can develop tiny cracks in the stressed metal casing. While the sediment at the bottom of the tank is certainly not a good thing, sometimes it can act as a plug for the miniature stress fractures in the metal.

2. Unclogging Holes

When the sediment is removed, the flushing water force can wash away the particles plugging the little holes, allowing the water to escape. Sadly, the size of the hole often determines the nature of the drip and how quickly you need to deal with the problem.

3. Dripping Heater

Once the leak develops, you may wish to contact a water removal specialist to determine what can be done. The professionals can help you determine how best to deal with a leak that is sure to expand over time as the tank ages.

If there is a moral to be had from this example, it is that a water heater that has not been flushed for many years should probably have the sediment removed cautiously by water professionals. On the other hand, if you flush your tank every year or two, keep up the good work!

3 Ways To Limit Revenue Loss After a Fire

1/7/2019 (Permalink)

Commercial 3 Ways To Limit Revenue Loss After a Fire Hire a fire restoration professional in North Naples, FL

3 Ways To Limit Revenue Loss After a Fire

The damage caused by a fire and the inability of a business to operate during the restoration process can halt revenue streams. Interruption insurance coverage can compensate for lost income and cover expenses until a business is ready to reopen. Here are three ways to limit the amount of revenue lost during a business interruption due to fire.

1. Temporarily Relocate

If a business can operate out of another part of a damaged structure or a temporary location, this may limit lost revenue and get around the need to file an interruption claim. Relocation may not be possible if an enterprise relies on specialized equipment that has sustained damage in a fire or that cannot be moved.

2. File a Business Interruption Claim

If there is no way for a business to operate during fire cleanup and restoration, the owner or named insured should file an interruption insurance claim. It is a good idea to perform a business impact analysis ahead of time to ensure that the amount of coverage will be sufficient. It can take 48 to 72 hours for interruption coverage to begin. Extensions may be available in 30-day increments up to 720 days with optional endorsements.

3. Hire Fire Restoration Professionals

A fire damage restoration company can complete cleanup in less time than non-professional cleaners. Even though these services may be more expensive, they are likely to be more efficient and result in fewer persistent problems. Commercial property insurance companies also prefer to cover claims for damage that will handled by experienced professionals.

These methods can limit the amount of revenue a business loses after a fire. An interruption insurance claim may not be necessary if a business can operate out of a temporary location. If not, a claim can compensate for losses. Rely on restoration professionals to clean and rebuild a commercial property in North Naples, FL.

Common Causes of a Leaking Toilet and Their Fixes

12/31/2018 (Permalink)

Water Damage Common Causes of a Leaking Toilet and Their Fixes Toilet repair done, time to clean around the leak

Common Causes of Toilet Leaks

A leaking toilet is absolutely no fun. From having to clean up gross toilet water to having to deal with secondary water damage, there are countless reasons you need to suck it up and either invest in professional plumbing services or figure out how to fix the leak yourself. Which you choose to do all depends on the cause of the leak. Below are just four common causes of toilet leaks:

  • The wax ring is dry.
  • The toilet was improperly installed.
  • The tee bolts are loose.
  • The flange is broken.

If you don't feel confident in your ability to make an accurate diagnosis and repair the issue yourself, call a North Naples, FL, plumber. Otherwise, keep reading for repair solutions.

Solutions to a Bathroom Leak

The solution to your leaking toilet all depends on the problem. If the problem stems from a dry-rotted wax-ring, you may have to remove your toilet and exchange the old ring with a new one. This can be kind of a pain to do, as toilets are heavy and what lies beneath them is generally not very pretty. However, if you're strong, and if you can get over the gunk that rests at the base of a toilet, you can save big on making the repair yourself.

If the toilet was improperly installed, you may need to, again, remove the toilet and reinstall it. This is also something you can either do yourself or have a handyman take care of for you.

Loose tee bolts is the best-case scenario. Tightening tee bolts involves nothing more than taking a wrench and twisting the nuts with all your might. Hopefully, tee bolts are your only concern.

If possible, fixing a broken flange is worse than fixing a rotted wax ring. It's also a much more complex process than any of the above fixes, which is why, if the flange is the problem, you should allow your local plumber to do the job for you.

Once the Repair Is Done, It's Time To Cleanup

Once you've fixed the leaking toilet, contact your water damage restoration team to clean up around the leak site and ensure that there is no residual moisture that can cause secondary damage. This final step can save you money and your home.

Fire Recovery: 4 Household Staples To Discard

12/31/2018 (Permalink)

Fire Damage Fire Recovery: 4 Household Staples To Discard Contact a fire damage restoration company in East Naples, FL

Fire Recovery: 4 Household Staples To Discard

While many items may be obvious to throw away after a fire, like open containers and scorched materials, some items are less apparent, like sealed food items. Unfortunately, depending on proximity to the fire and heat, many items may have been exposed to toxic fumes or other harmful elements, like bacteria. Therefore, it is essential to know the four household staples you should discard after a fire.

1. Nonperishable Food

If nonperishable food has been exposed to high heat, it will likely need to be discarded. The increased temperature can cause food to spoil, bacteria to develop, and may lead to changes in taste. Additionally, noxious fumes may be able to permeate sealed jars and cans, even those made of glass and aluminum.

2. Perishable Food

The consensus is to throw away perishable food that has been left at room temperature for an extended period. This is no different in a fire; however, if a fridge is damaged or it was near the heat, then the food inside may be spoiled. If you see soot within the refrigerator, the freezer no longer feels cold, or the food was above 40 degrees for over two hours, then you should discard everything.

3. Medicine and Cosmetics

Check your makeup bag and medicine cabinet for any signs of fire damage: warping, soot, fire extinguisher dust, etc. If you notice any charring or other signs of damage, throw the items out. You can always buy more makeup and most physicians, if not all, will refill prescriptions lost in a fire.

4. Clothing and Other Materials

As with makeup and medicine, it is a good idea to discard clothing and other materials that have visible and irreparable damage. However, you may be able to salvage clothing by seeking the assistance of a fire remediation specialist in the East Naples, FL, area. While these individuals and companies may not offer cleaning services, they may facilitate cleanings through other contractors.

The general practice is to throw away items that may pose a health risk to you and your family. If you are unsure of anything, then ask. Don’t risk your health for any reason.

3 Steps To Take After a Pipe Breaks

12/31/2018 (Permalink)

Commercial 3 Steps To Take After a Pipe Breaks Commercial restoration clean up in Pelican Bay, FL

Steps to Take After a Pipe Break

Water damage in Pelican Bay, FL due to bursting pipes has the potential to be costly to your business. There are several steps you can take after a pipe breaks that can help you protect your business.

1. Eliminate the Source of Water and Fix the Issue

When you have identified the cause of the water damage, the first step you should take is to stop the water from flowing before you fix the broken pipe. Turning off the water in your building can prevent your building from flooding. Once the water is off, a plumber can examine your pipes and determine what likely caused the pipe to break. Once the cause of the break has been identified, you can later consider the best option for replacing the pipes.

2. Contact a Cleanup Service

Once the bursting pipes are no longer actively flooding the building, it’s often important to contact a cleanup service. Although you may want to remove some of the water yourself, a cleaning service experienced in handling flooded buildings is likely to be more knowledgeable in methods to use to thoroughly clean and sanitize your items and your building. Often, cleanup service workers use specialized equipment to restore items that are fragile and difficult to handle.

3. Prevent Secondary Damage

Often, water damage can cause secondary damage, and mold growth is often one of the most common types of secondary damage after a flood. In addition to removing water and starting to clean your business quickly, keeping your building dry can prevent mold from growing. Since mold grows in humid, moist environments, it can be helpful to open windows and turn on fans to keep your building dry.

Quickly reacting to bursting pipes can help you prevent major damage from occurring in your business. If your business has already been affected by flooding, it can be helpful to work with water damage restoration experts.

Tips on How to Handle Fire Loss

12/26/2018 (Permalink)

Whether commercial fire damage or fire in home, the loss is equally devastating. Fire in home may be caused by numerous unexpected events such as electricity fault or anomalies in your home electrical connections. Gas leaks or heating materials and other fuel energy appliances may also cause a fire in home. Likewise, fire in business premises may result from electricity fault or explosion of fuel-energy run machines such as generators.


How do you handle the devastating fire loss in the event of a fire in business or your home or even a commercial fire damage?

Here are the few necessary steps on what to do when you experience a fire in home or a fire in business.

Do not Rush into the Building

Sometimes the fire may tone down, and you think that the rage is over. Whenever there is a fire in business building or home premises, don't rush into the premise, however safe it may seem to be until a fire professional directs you to do so. Sometimes your mind may be obsessed with checking if your important credentials are safe. Please DON'T dare enter the building lest the poor air quality and smoke suffocate you. Rushing won't prevent fire damage. Engage the appropriate authorities to determine the extent of soot damage and smoke damage. More so, in the event of commercial fire damage.